The HVAC answering service Austin trusts to never miss a no-heat call.
Chappie texts every missed call in 30 seconds, captures the job (no heat, no AC, install quote, maintenance), and pings you on your phone — even when you're on a Austin rooftop. $2.99 per answered lead. Native Thumbtack response.
Chappie is a 24/7 SMS-based HVAC answering service for Austin contractors that captures every missed call in 30 seconds for $2.99 per lead. Replaces $300–$1,500/mo human services. Setup: 5 minutes.
Why Austin HVAC techs run on Chappie
No heat at 2 a.m. — covered
Austin winters drive the most urgent calls. Chappie answers, captures the system info, and texts you immediately.
No AC during a heat wave — covered
Hot Austin afternoons crash phone systems. Chappie scales — every caller gets a text in 30 seconds.
Captures HVAC specifics
System brand, age, type (split, package, mini-split, boiler), error code, photo of the unit — the qualifying questions are tuned for HVAC.
Beats every competitor in the metro
Most Austin HVAC shops respond in 30+ minutes. Chappie responds in 30 seconds — and ~78% of customers hire whoever responds first.
Frequently asked questions — Austin, TX
What is an HVAC answering service in Austin, TX?+
It's a service that handles inbound calls for Austin HVAC contractors when you can't pick up — on a rooftop, in a crawlspace, or after hours. Chappie.bot answers via SMS in 30 seconds, captures the issue (no heat, no AC, install quote), and pings you so the lead doesn't go to a competitor.
How much does an HVAC answering service cost in Austin?+
Live human services run $300–$1,500/month plus per-minute fees. Chappie is $2.99 per captured lead — no monthly fee, no minutes, no contract. One emergency furnace or AC job in Austin pays for hundreds of captured leads.
Will it handle no-heat and no-AC emergencies in Austin?+
Yes — those are exactly the calls Chappie was built for. Austin's coldest nights and hottest afternoons drive the most urgent calls, and Chappie texts urgent jobs to your phone immediately.
Does it work with Google LSA, Angi, and Yelp for Austin HVAC techs?+
Yes. Set your Chappie number as the forwarding number on your Google Local Services Ads, Angi, Yelp, and Thumbtack listings so every paid lead in the Austin metro gets the SMS treatment when you can't answer.
How fast can a Austin HVAC business get set up?+
About 5 minutes. Get a Chappie number with a TX area code, point your existing line at it, and you're capturing missed Austin calls today.
Stop losing Austin HVAC calls.
Chappie answers every missed call in 30 seconds. $2.99 per answered lead. Native Thumbtack response.